![]() If it is empty, please remove it and fill it with cold or lukewarm water and then replace. Check to make sure there is water in the fresh water tank.Please refer to the FAQ's on Rapid Exchange Program for more information. If your electric pressure washer is eligible, you may not need to visit a service center. OrderTree: (877) 500-7499 or Please note that most electric pressure washers are covered by our Rapid Exchange Program.To buy parts you may contact one of these independent dealers: If you have difficulty locating a service center in your area, please submit a help ticket or call our customer care line at 80 so that we may assist you. Once you've identified Kärcher authorized service centers in your area, we recommend that you call ahead to check their schedule for availability. Be sure to select whether you have an electric or gas pressure washer. You can locate an authorized service center near you on this website by visiting our Service Addresses page. Kärcher pressure washers and vacuums are serviced by a network of independent, authorized service centers. For example, if you bought a pressure washer on January 1 with a one-year warranty and exchanged it with the Rapid Exchange Program on July 15, the replacement pressure washer would be covered until December 31, the expiration date of your original warranty. Enjoy your newly received pressure washer, window vac or other product! For added peace of mind, any remaining time on your original warranty will be applied to your replacement product.Be sure to inspect your replacement product as soon as you receive it and notify us if anything is missing, damaged or not working properly due to shipping.Please allow seven to ten days for delivery. A replacement product will be shipped out to you as soon as we receive and verify the information with the form.You may send this form back to us electronically or via postal mail Follow the directions on the form which include attaching the silver sticker label from your product as well as a copy of your proof of purchase showing the date and place of purchase.You will be sent an email with the rapid exchange number along with a Rapid Exchange Form. This enables us to keep together all information pertaining to your exchange and gives you a reference number for future inquiries. A rapid exchange number will be issued.
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